| CONTENTS: |
FEATURE:
Cooking up a School
Good Rep
RETAILER PROFILE:
Viking Cooking Schools
HAVE FUN! |
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| Merchandising Tips: |
• Outside chefs often don’t promote products the way an in-house person can. If working with an outside chef, make sure the chef is aware of your marketing strategy and limit products used during the demonstration to those being sold at your store.
• Assign some staff people to work the crowd: for instance have them talk up the rolling pin that the chef is using for a pie dough, just in case the chef forgets to mention that product.
• Set up a station outside the classroom filled with the products being used in that class. And make sure students must walk by the table to leave the class.
• If your store is overstocked on a certain product, plan a cooking class around that item to help move it off shelves. |
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| HAVE FUN!! |
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Upscale dining in Orlando includes chef Todd English’s bluezoo restaurant |
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Not only am I involved in this business professionally, I am truly a ‘foodie’ in my off hours! I LOVE cooking school classes and have attended everything from knife-sharpening skills, to hands-on sushi classes. Cooking schools provide great opportunities for friendship bonding activities – when I lived in Northern California, my friend Julie and I would take a half day’s vacation, head over to Berkeley, shop the outlet stores, The Pasta Shop, and head to Sur La Table for a program featuring someone wonderful, like Joanne Weir. SLT’s staff would pour wine as we entered the dedicated demo area, Joanne would cook and entertain us, assistants would hand out samples of Joanne’s efforts – then we would take a break where we’d walk by all the products used in the demo, 10% discount card in hand – and I would invariably leave the store that evening with at least $100 worth of ‘must-have’ goods and some killer Northern Italian recipes. Great memories!
Susan Corwin
vp and show manager |
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| FEATURE: Cooking up a School |

Cooking schools abound these days: some offer serious culinary careers and others offer entertainment. Gourmet stores are often the first place consumers go to learn to have fun, making cooking more than just a daily chore. While cooking school programs help retailers reach out to their customers, for those running cooking classes in gourmet stores, the real benefit is in sales of product.
“The cooking classes are great for promoting stuff you want to sell,” said Dorothy McNett, cooking school instructor for Clementine’s Kitchen, in California. “The people sitting in the chairs are a captive audience.” It is a product placement strategy as subtle as a movie star holding a can of Coke during a riveting scene. McNett uses cooking classes to demonstrate everything from tableware and kitchenware to the specialty food sold in the store.
Vermont’s King Arthur Flour too, has baking classes that promote its line of bakeware and flours, and spokesperson PJ Hamel says all class attendees receive coupons for ten percent off any purchase after the class. “They’ll go and spend lots of money in the store,” she adds.
But offering cooking classes or a cooking school is not for everyone. Fante’s considered adding cooking classes to its location in downtown Philadelphia. “We thought it was a natural offshoot of the store, but it was complicated,” says Fante’s president Mariella Esposito. She lists challenges as additional advertising costs spent to promote the program; the store’s small size which meant only a few students could join each class; time spent enlisting the chefs to teach the classes; and a lack of store staff to handle all that extra work.
Stats: Cooking School Snapshot
Average additional product sales after each Clementine’s Kitchen cooking class: $500 to $1,000, based on a ten-person class. Average class price: $35
Time to prepare for a basic class: three hours, with two hours needed for clean-up duty. Hottest selling classes: Anything concerning food and wine pairings.
Cooking Class Hints:
• Be consistent. Hold classes every week.
• Require reservations.
• Don’t charge too much for classes: people will spend more on product if they aren’t already staggering from a big bill for the class.
• Consider the number of extra staff needed to pull off a good cooking class before committing to a cooking school program; from lining up chefs to cleanup, any level of cooking program requires a significant time commitment.
• Avoid cranky consumers: don’t let store customers eavesdrop for free on a cooking school class. Those who actually paid for the program won’t like it.
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| Good Rep: |
Vendor demonstrations are the next best thing to cooking classes. Retailers say they want good point of purchase materials; fun audience handouts; some free product for either a test kitchen or for sales staff; and best of all an energetic representative to put on a show. |
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RETAILER PROFILE:
Viking Cooking Schools |

Viking makes even homework fun, with cooking classes that cover everyone from the beginner to the advanced cook, says president and chief executive officer Joe Sherman.
“Viking Cooking School strives to be the bridge between the professional chef and the home chef, providing the home chef with richer enjoyment and deeper confidence,” Sherman says. He adds that the cooking school program continues to expand, both through curriculum and training. It is a brand building strategy that helps to reinforce Viking's culinary authority in the marketplace, Sherman says.
It also helps that Viking Cooking Schools are outfitted with top-end Viking stoves, appliances, cutlery and cookware. The schools even offer “Viking Test Drive” classes that let home cooks try out the high end appliances. “Viking Cooking Schools offer the culinary enthusiast the latest in food, dining, and entertainment trends; as well as essential cooking techniques,” Sherman says.
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What issues do you care about? Let us know by giving me a call at 207-799-3473 or e-mailing me at thyra_porter@glmshows.com
Thyra Porter, editor, Gourmet 365.
The Gourmet Housewares Show runs May 8-10, 2007. For complete show information, please visit: www.thegourmetshow.com. |
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